Hoki108 FAQ — Frequently Asked Questions

No. Per hoki108's rules, only one account is permitted per person. Creating multiple accounts may result in all accounts being suspended and balances forfeited. If you're having trouble with your existing account, contact support for assistance.

Login Page Click the "Forgot Password?" link and enter your registered mobile number or email. A reset OTP will be sent to you. Use that OTP to set a new password. The entire process takes less than a minute.

KYC (Know Your Customer) is the process of verifying your identity. Before processing a withdrawal, hoki108 may request a copy of your national ID or passport. This is done to secure your account and prevent money laundering. Verification is typically completed within 24 hours.

To close your account, get in touch with the support team. Make sure to withdraw any remaining balance before submitting your request. You can also opt for a temporary break or self-exclusion as part of responsible betting. For more information, Responsible Gaming View the page.

To change your email or mobile number, you'll need to contact support, as these are tied to identity verification. General details like your name and address can be updated from your account settings. Additional verification may be required for any changes.

Depositing and withdrawing on hoki108 is easy via bKash, Nagad, and Rocket. These three mobile banking methods are the most popular in Bangladesh and process instantly. For debit/credit cards or other payment options, please contact support.

The minimum deposit on hoki108 is just ৳300 — one of the lowest among betting platforms in Bangladesh. New members can start small to try out the platform before committing more. There is no set maximum deposit limit.

Withdrawals on hoki108 are typically processed within 15 minutes to 2 hours. Having your KYC verification completed in advance speeds up the process. In exceptional cases, it may take up to 24 hours. The minimum withdrawal amount is ৳500.

First, refresh the page and wait a few minutes. If your balance hasn't updated within 30 minutes, contact support with a screenshot of your payment. In most cases, support will manually credit your account within 5 minutes.

hoki108 does not charge any withdrawal fees. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own transaction charges as per their policies. Please contact the relevant payment provider for details.

New members at hoki108 receive a 100% welcome bonus on their first deposit. Deposit ৳1,000 and you'll have ৳2,000 to start betting with. Free spins and free bets may also be available during your first week. For current offers, Promotions Page View here.

Before withdrawing a bonus, you must wager a specified amount — this is known as the wagering requirement. On hoki108, welcome bonuses typically carry a 5x to 10x wagering requirement. Exact terms may vary by offer. For full details, Terms & Conditions Read more.

Logging in to hoki108 every day Log In automatically credits a daily login bonus to your account. Logging in on consecutive days increases the bonus amount. Missing a day resets your streak, so make it a habit to log in at least once every day.

Yes, hoki108 has a referral program. When someone registers using your referral link or code and makes their first deposit, you'll earn a bonus. For current referral terms and rewards, On the promotions page View details.

hoki108 offers betting on cricket, football, tennis, kabaddi, badminton, basketball, and more than 30 other sports. Special odds are available for Bangladesh's most popular cricket matches. To see all available sports, visit the On the sports page Go.

Live Betting lets you place bets in real time while a match is in progress. On hoki108, live betting odds shift moment to moment based on how the game unfolds, making it far more exciting than standard pre-match betting. Live scores and match stats are also available on the same page. To learn more, Betting Page View here.

Once confirmed, bets generally cannot be cancelled. However, in certain situations — such as a match being postponed or cancelled — hoki108 will automatically void the bet and return the full amount. Always double-check all details before placing a bet. For betting tips, visit Betting Tips Page View here.

The minimum bet amount at hoki108 is just ৳10 — a low threshold that makes it easy for newcomers to get started without much risk. The maximum bet limit varies by event and market, and is generally higher for major matches.

With an accumulator or combo bet, you combine multiple selections into a single bet. If all selections win, you receive a payout at the combined odds — which can be significantly higher than a single bet. That said, if even one selection loses, the entire bet is lost. It's popular for the higher potential returns, but the risk is greater too.

Yes, hoki108 is a licensed and regulated online betting platform. All data and transactions are secured using 256-bit SSL encryption. Your personal and financial information is never shared with third parties. To learn more, Privacy Policy Read more.

Go to your account settings and enable the 2FA option under the "Security" section. An OTP will be sent to your mobile — verify it and 2FA will be activated. From then on, you'll need to enter both your password and an OTP each time you log in. This significantly improves your account security.

Change your password immediately and notify the support team. Go to your account settings and log out of all active sessions. Enable 2FA for future protection and only log in from your own devices. Avoid using public Wi-Fi to access your account.

No. hoki108 does not share, sell, or rent users' personal information to any third party. Information may only be disclosed to authorities where required by law. For more details, visit our Privacy Policy Read more.

The hoki108 website is fully mobile-optimized, so there's no need to download a separate app. You can use it directly from your mobile browser. For an app-like experience, open the website in your browser and use the "Add to Home Screen" option.

Start by clearing your browser cache and cookies. Check your internet connection — the site loads faster on a strong signal. Make sure your browser is up to date and try using Chrome or Firefox. If the issue persists, contact support.

Yes, hoki108 works seamlessly on iPhone and iPad via Safari or Chrome. To add a shortcut to your home screen on iOS, tap the "Share" icon in Safari and select "Add to Home Screen".

Yes, hoki108 lets you bet on all of Bangladesh's international matches. Special odds are available across all three formats — Test, ODI, and T20. Betting on domestic tournaments including the BPL is also supported. To view all events, Sports Page Visit us.

Yes, hoki108's Live Betting section displays real-time scores and match statistics, which is extremely helpful when making live betting decisions. Live streaming is also available for selected matches.

Yes, hoki108 has a dedicated esports betting section. You can bet on popular gaming tournaments including CS:GO, Dota 2, and League of Legends. Esports is rapidly growing in Bangladesh, and hoki108 is fully equipped to meet that demand.

On hoki108, you earn points for every bet you place. Once you've accumulated enough points, they can be converted into bonuses, free bets, or cash rewards. Regular players can advance to VIP tiers for additional benefits. For more details, On the Rewards page View here.

hoki108 VIP members enjoy dedicated account managers, faster withdrawals, exclusive bonus offers, higher bet limits, and access to special events. To join the VIP program, you need to bet regularly and meet a specified monthly wagering requirement.

hoki108's Go to the Lottery Page to check ongoing lotteries. You can enter by purchasing a ticket or meeting specific betting conditions. Prizes include cash, bonus credits, and special gifts. All draws are conducted with full transparency.

On the Case Studies page Discover the betting strategies and experiences of successful hoki108 members. These real stories serve as both inspiration and a learning resource for new bettors. Real-world examples will give you a much clearer picture of effective betting strategies.